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Senior Manager, Field Effectiveness

Santa Monica, CA

Posted: 03/10/2025 Job Number: 5830

Job Description

Contact: Kyle Diamond - kdiamond@penfieldsearch.com
No 3rd party agencies

The Field Analytics team provides guidance and support to the sales organization by optimizing the field experience through Field Effectiveness, Incentive Compensation, Field Operations, and Field Systems and Capabilities Transformation.

Let’s do this. Let’s change the world! In this vital role as the Senior Manager, Field Analytics, you will play a crucial part in coordinating and leading projects to ensure the field sales force operates at maximum efficiency. You will support the Director / Associate Director in implementing strategies and initiatives for a particular business unit that drive field effectiveness and ensure cohesive execution across the team.

Flexible Commuter role to office. You will work on-site 2 to 3 days a week.

This position reports to the Associate Director, Field Analytics and will be responsible for the following (focused on a particular business unit):

  • Assist in the integration and alignment of field effectiveness initiatives, ensuring seamless coordination and communication within the team and with cross-functional partners
  • Implement decisions to increase the effectiveness of field forces through regular complex analysis, optimization of business processes, and the use of effective tools and techniques to manage SF
  • Identify issues and opportunities related to sales fundamentals, and work with stakeholders to propose and align on SFE initiatives to build sales fundamentals and improve sales productivity within your business unit
  • Manage and coordinate special projects and initiatives (e.g., Sales Force size & structure, launch readiness, Pilot test and learns) to drive field force productivity and efficiency
  • Support the development and execution of field effectiveness strategies and programs, implementing tactical plans that enhance sales force performance
  • Collaborate with US Analytics, Reporting, and other key stakeholders to develop robust sales force metrics and dashboards; regularly assess field performance metrics to identify areas for improvement
  • Lead cohesion team meetings to ensure that all initiatives and changes are effectively managed across operations, IC, Reporting, and CRM teams
  • Facilitate the execution and pull-through of field force projects by working closely with regional leadership (RSDs, RBMs), including customer targeting, field reporting, field alerts/suggestions, omnichannel/digital, and field transformation
  • Monitor industry trends and marketplace developments to stay ahead of the competition and adapt capabilities to changing business needs

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The field effectiveness professional we seek is a strategic problem solver and collaborative leader with these qualifications.

Basic Qualifications:

Doctorate degree and 2 years of sales analytics, field effectiveness, management consulting, and/or commercial operations experience

Or

Master’s degree and 4 years of sales analytics, field effectiveness, management consulting, and/or commercial operations experience

Or

Bachelor’s degree and 6 years of sales analytics, field effectiveness, management consulting, and/or commercial operations experience

Or

Associate’s degree and 10 years sales analytics, field effectiveness, management consulting, and/or commercial operations experience

Or

High school diploma / GED and 12 years of sales analytics, field effectiveness, management consulting, and/or commercial operations experience

Preferred Qualifications:

  • 7+ years of experience in sales analytics, field effectiveness, or life sciences management consulting, and/or field sales within the pharmaceutical or biotechnology industry
  • 2+ years of experience managing people and/or leading teams, projects, or programs
  • Strategic Thinking: Ability to think creatively and with innovation to drive influence with sales leadership.
  • Planning: Ability to translate business plans into objectives and align resourcing to achieve that plan.
  • Critical Thinking: Strong analytical skills to diagnose business issues and adjust strategies, plans, and tactics to achieve business objectives.
  • Program Management: Ability to lead cross-functional teams to identify, prioritize, and implement improvements to field operations processes.
  • Collaboration: Ability to work effectively with stakeholders to ensure alignment and support for initiatives.
  • Communication: Ability to clearly communicate the vision, goals, and progress of initiatives to stakeholders at all levels of the organization

Pay range: $110,000-$160,000

Meet Your Recruiter

Kyle Diamond
Vice President, Analytics and Forecasting

Kyle has been dedicated to helping numerous pharmaceutical and biotechnology clients build out their commercial teams, specifically in the business analytics, data science, forecasting, and sales analytics areas. Since 2005, strong client and candidate relationships have been his focal points, developed through his attentive and highly personalized service. With a profound understanding of industry trends and a commitment to excellence, Kyle consistently delivers impactful solutions that drive success for his clients and their teams. 

Outside of work, Kyle enjoys spending time with his wife, Kimberly, and three children – Braden, Chase, and Michaela. Kyle likes to vacation at Jersey Shore’s Long Beach Island, where he’d love to surf, but can’t quite figure out the balancing part. Although passionate about recruiting, his true love is all things outdoors – mountain biking, landscaping, pickleball, and hiking with his dogs.

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About Santa Monica, CA

Discover your next career opportunity in the vibrant city of Santa Monica, California! This beachside gem, located in Los Angeles County, offers a perfect blend of work and play. With renowned art galleries like the Bergamot Station Arts Center, iconic landmarks such as the Santa Monica Pier, and a diverse culinary scene that caters to all tastes, Santa Monica provides a unique and exciting backdrop for professional growth. From strolls along the picturesque Palisades Park to catching a show at the historic Santa Monica Playhouse, this area beckons job seekers with its irresistible charm and endless possibilities. Explore our job listings and take the next step towards an enriching career in this dynamic region.